Privacy Policy
This Privacy Policy explains how Norveqra AI collects, uses, discloses, and safeguards information when you visit our website or engage with our services. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your organisation's actual data practices and applicable law before publication.
Last updated: [Insert Date]
1. Introduction
Norveqra AI ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to all visitors, users, and others who access our website and related services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined here, please refrain from using our Services.
2. Information We Collect
We may collect the following categories of information when you interact with our Services:
Personal Identifiers: Name, email address, phone number, and postal address when voluntarily submitted through contact or lead forms.
Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages, typically collected automatically through standard web technologies.
Cookies and Tracking Data: Information gathered through cookies and similar tracking technologies to enhance site functionality and analyse usage patterns.
Communications: Records of correspondence when you contact us directly via email, forms, or other channels.
3. How We Use Your Information
We use collected information for purposes that may include:
- Responding to enquiries and providing requested information about our Services
- Operating, maintaining, and improving our website and offerings
- Communicating updates, administrative notices, or relevant information
- Analysing usage trends to enhance user experience
- Complying with applicable legal obligations
- Detecting, preventing, and addressing technical or security issues
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, we generally rely on your consent, our legitimate interests in operating and improving our Services, or the necessity of processing to respond to your requests.
5. How We Share Information
We do not sell personal information. We may share information in limited circumstances, described below.
- Service Providers: Third parties who perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations.
- Legal Compliance: Where required to comply with a legal obligation, court order, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
- With Your Consent: When you have explicitly agreed to the sharing of information for a specific purpose.
6. Cookies
Our website may use cookies and similar tracking technologies to distinguish you from other users, remember preferences, and understand how our Services are used. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Services may not function properly without them.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of an ongoing relationship and applicable legal requirements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If information is transferred to and processed in countries other than your own, we take steps intended to ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.
10. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
Access & Portability
Request confirmation of whether we process your data and receive a copy of that data.
Correction & Deletion
Request correction of inaccurate information or deletion of personal data, subject to legal exceptions.
Objection & Restriction
Object to or request restriction of certain processing activities, including for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided in the Contact section below. We may need to verify your identity before responding to a request.
11. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information.
12. Third-Party Links
Our website may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent update at the top of this page. Continued use of the Services after changes are posted constitutes acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the details provided in the footer of this website.